Free Technical Document Downloads

Browse through our extensive list of free IT - Software & Development white papers, downloads and podcasts to find the titles that best match your skills; topics include web development, programming, software design and application software. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

People + Processes + Technology: Creating a Winning Formula for Customer Support You might have the world's best support professionals or the most sophisticated technologies – but if you don't effectively combine...

Six Mistakes Companies Are Making Today And How You Can Avoid Them When the economy slows, many businesses react by retrenching and cutting costs in order to weather the downturn....

Defining the Great Customer Experience This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and...

Modeling & Simulation: The Return on Investment in Materials Science Acquire an ROI of $3 to $9 for every $1 invested in scientific research....

The High Performance Information Workplace: How Social Computing, Team Collaboration and Enterprise Content Management Drive Competitive Advantage This white paper reviews how utilizing an integrated approach to incorporating content from collaborative sources can reduce business and...

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution Explore how businesses can implement best practices using strategy management software....

Running and Optimizing IT: A Best Practice Approach Explore with IDC how successful companies are finding ways to wield IT as a strategic business weapon....

Success in the New Economic Reality Discover what your best-run business needs to do to become a "clear enterprise"....

Forrester's 5 Essentials for Managing IT This Forrester White Paper reveals the five essential metrics for effectively managing IT....

Comparing Antivirus Scanning Performance and System Resource Utilization Read This Tolly Report: Anti Virus Scanning Performance and System Resource Utilization Comparison....

Rethinking Server Virtualization: Breaking Performance and Manageability Barriers Server virtualization is an ever more important tool for reducing cost, increasing availability, and enhancing business agility. But for...

Enterprise Cloud Computing: The CIO perspective Discover how CIOs are adopting enterprise cloud computing solutions to quickly meet business needs....

Case Study: Roto-Rooter Unclogs its Dispatch System with System i .Net Extension Learn how Roto-Rooter transformed its fragmented customer service center into a nationwide application and improved the company's bottom...

Virtualization and the Midsize Organization: How Much Does It Help? As an executive of a midsize business, you may wonder how much value virtualization actually has for your organization. Midsize businesses...

Streamline Your Business with Innovative Tools Learn how companies are using web-based solutions to thrive in tough economic times....

ERP Buyer's Guide Learn what a midmarket ERP solution can do for you and understand what issues you should consider during your decision-making process....

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